Shipping & Returns
Learn about our shipping options, delivery timelines, and hassle-free return policy designed to make your Caelvi experience smooth and reliable.
Fast Delivery
Orders dispatched within 24–48 hours across India.
Worldwide Shipping
Trusted partners for international deliveries.
Secure Packaging
Luxury, tamper-proof packaging for every order.
Easy Returns
7-day return & exchange policy for peace of mind.
Shipping Policy
At Caelvi, we aim to deliver your jewellery as swiftly and securely as possible. All domestic orders are shipped via trusted courier partners with end-to-end tracking.
- Orders processed within 24–48 hours.
- Delivery timelines: 5–7 business days (India).
- International orders: 7–15 business days.
- Free shipping on prepaid orders above ₹1999.
Returns & Exchanges
We want you to love your Caelvi jewellery. If you’re not satisfied, you may return or exchange within 7 days of delivery.
- Items must be unused and in original packaging.
- Refunds processed within 7–10 working days.
- Exchanges allowed for sizing or product defects.
- Return shipping charges may apply for international orders.
Frequently Asked Questions
Can I track my order?
Yes, once your order is shipped you’ll receive an email/SMS with a tracking link.
Do you accept Cash on Delivery (COD)?
Yes, COD is available across major Indian cities with a small handling fee.
Are returns free?
Yes, returns within India are free. For international orders, return shipping costs may apply.
Still need assistance?
Our support team is here to help with shipping or return queries.